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Frequently Asked Questions
Using LoungeIQ
What is LoungeIQ?
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Is LoungeIQ free?
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How is LoungeIQ different from LoungeBuddy?
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AccessIQ
How does the AccessIQ work?
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Is the AccessIQ always accurate?
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My card gives me lounge access but the wizard shows red. What's wrong?
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Lounge information
How do you get your lounge data?
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A lounge's opening hours or amenities are wrong. How do I report it?
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Can I add a lounge that's not listed?
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Reviews and ratings
How are lounge ratings calculated?
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Can I trust the reviews?
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LoungeIQ Pro
What does LoungeIQ Pro include?
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How do I cancel my Pro subscription?
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Affiliate links
Does LoungeIQ make money from the links on the site?
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Do affiliate partnerships affect your recommendations?
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Account and privacy
What data do you collect?
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Can I delete my account?
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Do I need an account to use LoungeIQ?
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Still have a question?
Email us at
contact@loungeiq.com
or visit
Contact
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LoungeIQ